Privacy Policy

By using this “Real Sailing” website, you agree to the stated Privacy Policy and consent to collection, processing and use of your data as stated herein. If you do not agree with such conditions, please do not use our website.

Real Sailing reserves the right to change any aspect of this Privacy Policy (last update: 11.11.2024.) at any time and such revised Privacy Policy shall enter into force upon its acceptance.

Your continued use of our website after the publication of changes to our Privacy Policy on the collection, processing and use of personal data will mean your acceptance of those changes.

Introduction.

This Privacy Policy regulates rights and obligations in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – hereinafter: “Regulation”), Act on the General Data Protection Regulation Implementation (OG 42/18) and other laws that regulate personal data protection.

With acceptance of this Privacy Policy by further use of the website on which this Privacy Policy is located (www.realsailing.eu), you provide your express and unambiguous consent to REAL GRUPA Llc.., PIN: 57210097686 (Croatian VAT ID: HR57210097686), Ulica Ljudevita Posavskog 31, HR-10000 Zagreb, Croatia (hereinafter: “REAL GRUPA” or “REAL SAILING”) as Data Controller to process, in accordance with the abovementioned legislation, your personal data collected through website on which this Privacy Policy is located, for the purpose of processing your orders and ensuring efficient shopping. REAL GRUPA may save and process your data in order to better understand your needs and improve our products and services accordingly. The data shall be processed in the period during which the purpose of the processing is achieved.

At Real Sailing we respect the privacy of every user who visits our website www.realsailing.eu, communicates with us or buys our products.

The following Privacy Policy describes which data Real Sailing collect and how they will use that data. You will also find out what you need to do if you want your personal data, collected or saved during your previous visits to “Real Sailing” website, remove.

By accepting this Privacy Policy and accessing this website, you expressly confirm being a person above the age of 18 (not being a minor).

All your personal data that Real Sailing collected through the website on which this Privacy Policy is located and using other forms of electronic communication that contain / refer to this Privacy Policy are collected, processed and stored in accordance with the conditions of this Privacy Policy, as well as the valid regulations of the Republic of Croatia on the protection of personal data.

If you have any questions regarding our personal data protection policy or the processing of your data, please feel free to contact our Personal Data Protection Officer at e-mail: info@realgrupa.com.

The right to choose:

It is the right of every website user to choose how to use this website.

The user can visit the website without providing any personal data with the help of which his/her identity can be determined, in such a way that he/she does not fill in any forms or fields with personal data and does not use the available individualized services.

If the user of the website decides to provide his personal data, he has the right to view and correct this data at any time when accessing the website. Certain parts of the website may request the user's consent for a certain way of using personal data, and the user has the right to give or withhold consent to the processing of data for the respective purpose.

If the user has given consent for the use of special services or methods of communication, such as the delivery of electronic newspapers (eng. e-newsletter), the consent can be revoked at any time and unsubscribed from the list of recipients by following the instructions contained in each communication. If the user wishes to withdraw consent and unsubscribe from the list of users/recipients of a certain service/information, Real Sailing will immediately act in accordance with such a request of the user, in that it may request additional information from the user before processing the respective request in order to improve the services.

Data Controller:

REAL GRUPA Llc.., PIN: 57210097686 (Croatian VAT ID: HR57210097686), Ulica Ljudevita Posavskog 31, HR-10000 Zagreb, Croatia

Data Controller’s contact data:

By regular mail: REAL GRUPA, Ulica Ljudevita Posavskog 31, HR-10000 Zagreb, Croatia

or

by e-mail: info@realgrupa.com.

Data protection officer contact data: N/A (Data protection officer has not been appointed because there is no legal obligation to do so).

Processing purpose: If you entrust us with your personal data, we can keep and use that information for the following purposes:

Your data will be collected and processed for the purpose of processing your orders and ensuring efficient shopping, we may save and process data in order to better understand your needs and improve our products and services accordingly, we may retain information about your previous purchasing activities in order to better equip our website for your future purchasing activities.

All your data will be securely stored for the duration of your cooperation with us. If at any time you want to find out the information we have about you, request it via info@realgrupa.com and we will give them to you.

Legal basis: Explicit and unambiguous data subject’s consent.

Collected data: Personal data that does not enter into special category of personal data, that can be used to determine your identity (name and surname, address, telephone number, e-mail address.)

Processing method: Personal data are gathered by your access to this website (www.realsailing.eu), through the website on which this Privacy Policy is located, if voluntarily provided by the users of this website during registration, by automatic collection of certain types of information by Real Sailing or third parties (“Real Sailing” subcontractors) that are generated whenever users visit this website and when exchanging e-mails. The technology that can be used in this is, for example, server logs / IP addresses, cookies, Web Beacon and third-party tools.

Server logs / IP addresses: An IP address is a number assigned to a user's computer every time it accesses the Internet. Identification of personal computers on the Internet is done using IP addresses that enable computers and servers to recognize each other and establish communication. Real Sailing collects IP addresses for the purpose of managing the system and forwarding aggregated information to third parties solely for the purpose of statistical analysis and monitoring of website functions.

Web beacon: On the page or e-mails of Real Sailing may use an Internet technology called Web beacon (also known as “action tags” or “clear GIF technology”). Web beacon is a tool used to analyse the effectiveness of a website , for example, by measuring the number of visitors to the website or the number of visitors who visited certain key settings on the website.

Web beacons, cookies and other technologies for monitoring and analysing user behaviour patterns do not automatically generate data that can be used to determine the user's identity.

Only if the user voluntarily provides personal information by which he can be identified - for example, by registering or sending e-mails - the mentioned automatic tracking technologies can also be used to obtain further information about the use of the website and / or interactive e-mails in order to provide better services to users Web pages.

Personal data are stored in an electronic / digital form. Personal data are processed only by means of electronic communication, by authorised Real Sailing’s employees.

Use of cookies: The use of cookies is one of the ways in which Real Sailing collects your personal data automatically, whenever you visit this website when exchanging e-mail messages.

A cookie is a small text file that is generated by the website's server and that the browser automatically saves on the user's computer's disk every time the user accesses a certain website.

Cookies uniquely identify the visitor on the website.

Cookies allow us to store data on the server for the purpose of improving your user experience, for the purpose of analysing the use of the website and monitoring its functionality. Most Internet browsers are set to receive cookies, so you can independently regulate the reception of cookies by setting your browser to reject all cookies or to notify you when a cookie has been sent.

However, we draw your attention to the fact that certain parts of the website will not be able to function properly if the receipt of cookies is blocked, so Real Sailing excludes any responsibility for any loss of functionality and/or quality of website content due to your choice of regulation of receiving cookies.

By accessing or using this website, you confirm that you have read, understood and that you agree to the processing of personal data and the possibilities regarding the use of cookies included in this Privacy Policy on the method of collection, protection and use of personal data.

Personal data recipients: Real Sailing generally does not forward nor give personal data to any third party and stores them safely on Real Sailing’s server or an external server, subject to its own discretion, which can provide enough guarantee in terms of the implementation of technical and organisational measures so that personal data processing meets all the requirements set out in the Regulation and that it adequately ensures the protections of data subjects’ rights.

However, please note that Real Sailing cooperates with other legal entities to provide services on behalf of this website, such as website management and data analysis. Such persons will have access to your personal information only to the extent necessary to perform their services for us (e.g. Real Sailing is forwarding aggregated information to third parties solely for the purpose of statistical analysis and monitoring of website functions) and are not allowed to use it for any other purpose.

Real Sailing reserves the right to share your personal data with third parties if it believes it is necessary to:
(a) comply with the requirements of the law or satisfy legal process served on us;
(b) protect or defend our legal rights or property and our users; or
(c) investigate, prevent or take measures regarding illegal activities, possible fraud, situations involving potential threats to the physical safety of a person or violation of the terms and conditions of use of the website

Access to personal data shall be strictly limited: it shall be allowed only to necessary Real Sailing’s employees safeguarding fulfilment of contractual relationship.

Storage period: Personal data shall be stored within a period which is needed to fulfil legitimate and lawful purpose – until end of cooperation with you.

Data subjects’ rights: You understand that, in accordance with the Regulation, among others you have the right to access data (Article 15), right to data correction (Article 16), right to delete data ("right to forget", Article 17), right to limitation of processing (Article 18), the right to request a notice regarding correction or deletion of personal data or processing limitation (Article 19), the right to data transferability (Article 20), the right to complain (Article 21) and in general the right to withdraw the consent (Article 7) to the extent that processing is based solely on your consent. As well, you are aware that you also have the right to file objections to the supervisory body - the Personal Data Protection Agency (AZOP). You have been informed that at any time you have the right to access your personal information and to modify or delete it as well as the right to revoke your consent at any time. Such request and/or revocation must be in writing and sent to REAL GRUPA, Ulica Ljudevita Posavskog 31, HR-10000 Zagreb, Croatia or by e-mail: info@realgrupa.com . You are aware that withdrawal of your consent may lead to immediate discontinuation of this website or any/and services provided by Real Sailing through this website without that being understood as detrimental for you or your personal and/or your business interests. In case of withdrawal of your consent, personal data shall be deleted.

Personal data protection safeguards: Real Sailing uses technological and security measures, rules and other procedures to protect the personal data of users of this website from unauthorized access, misuse, disclosure, loss or destruction. In order to ensure the confidentiality of information about website users, Real Sailing uses industry standard safeguards, such as firewalls and password protection. However, the user is obliged to ensure that the computer he uses is safe and protected from malicious software such as Trojans, computer viruses and worms.

The website user is aware that without adequate security measures (for example, safe configuration of the Internet browser, updated antivirus programs, personal firewall programs, not using programs from suspicious sources) there is a risk that the data and passwords used to prevent access to personal data may be disclosed to unauthorized to third parties.

Further, Real Sailing shall undertake technical and organisational safeguards, which may include for example pseudoanonymization and/or anonymization, in order to enable efficient application of data protection principles such as: decreasing the amount of data and including safeguards in the processing to fulfil Regulation requirements and protect data subjects’ rights.

Collected personal data, when in electronic form, and protected by SSL certificate which encrypts data thus ensuring that the communication between authorised Real Sailing’s employees is conducted via secure protocol.

Real Sailing’s expert and administrative staff processing personal data shall have in place all technical, human resource and organisational safeguards necessary to protect personal data from accidental loss or destruction, illicit access or amendment, illicit publication and any other misuse, and they establish obligations of the persons working on personal data processing.

Use of data for direct marketing purposes: Without your express consent, Real Sailing will not enable the use of personal data collected through this website to third parties for their own direct marketing purposes.

Links to other websites: This website may contain links to other websites that may offer useful information to users of this website. This Privacy Policy does not apply to these pages and Real Sailing is not responsible for the rules on the protection of personal data contained on those pages or for the content of those websites.

Protection of minors: Real Sailing does not collect personal data about minors (defined as persons under the age of 18) without the prior, express written consent of her/his legal representative. The respective legal representative has the right, at his own request, to review the data provided by the minor and/or request the deletion of such data.